Information and Communication Technologies
Barbados boasts one of the more sophisticated information technology infrastructures in the region which is largely due to the skilled and internationally accredited Information Communication Technology (ICT) providers which operate on island.
Given the focus on standards and accreditation, coupled with a sound education system, the market provides a diverse range of services including Software Design and development, IT Consulting, data management services, database training, systems integration, network administration and support. MIS auditing, security solutions, VoIP/IT hardware, graphic design and web support services are some of the more advanced offerings.
The ICT sector is characterised largely by small to medium sized enterprises. However, they provide quality business process outsourcing solutions to a large number of international entities particularly in the areas of financial services, customer service, medical transcription, accounts receivables and insurance claims processing.
Some of the key players in the ICT sector include Advantage Caribbean Institute Ltd. and Quality Control Computer Services who focus on training. Sunisle Technology Solutions has expertise in software design, development and web design, while Point Solutions and Garnett Technologies specialise in industry specific customised software.
The delivery of the ICT services is largely facilitated by Telebarbados, LIME, Digicel and Sunbeach which offer a range of international standard services in terms of broadband, DSL, fibre optic cabling and data network solutions at affordable rates.